
We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

The Trade Desk stores the data anonymously.Our policy lasts 30 days. No personal data is transmitted to The Trade Desk in this process. You can find more details on this in our privacy policy. The information obtained through cookies allows us to compile ad performance statistics and serve retargeting ads on The Trade Desks advertising network. By using The Trade Desk tracking, both The Trade Desk and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad. No personal data is transmitted from our side to Facebook. The information obtained through cookies allows us to compile statistics on ad performance. Facebook Ads conversion tracking allows Facebook and us to track which ads users interact with and which pages they are redirected to after clicking on an ad. In this way, consumers give each other guidance and give us the opportunity to continuously improve. Customers can also leave a comment to report on their shopping experience. With the customer reviews of Trusted Shops it is possible to award stars for delivery, condition of the goods and customer service. This cookie stores user-like settings for the chat system provider, which are required for our online chat service. These discounts are usually communicated through newsletters, which are created and managed by us with the tool "Emarsys". Emarsysįor a more convenient implementation of discounts, we occasionally use cookies which guarantee the discount through a so-called affiliate program through the link of origin. Microsoft stores the information anonymously.

No personally identifiable information is submitted to Microsoft. We may use the information collected through cookies to generate statistics about ad performance. Through Microsoft Ads Conversion Tracking, Microsoft and we can track which ads users interact with and which pages they are redirected to after clicking on an ad. The data is stored anonymously by Google. No personally identifiable information is submitted to Google.

We may use the information collected through cookies to compile statistics about ad performance. Through Google Ads conversion tracking, Google and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad.
